Responsible Gaming

Play for Entertainment, Not Profit

Online pokies should be enjoyed as entertainment only. Gambling is never a way to earn money, solve financial problems, or generate income. The odds are always in favour of the house, and there is no guaranteed way to win. Please gamble only with money you can afford to lose and never chase your losses.

Age Verification

You must be at least 18 years of age to gamble in New Zealand. If you are under 18, you are not permitted to access or use online pokies services. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before participating in any gambling activities.

Warning Signs of Problem Gambling

If any of the following apply to you, you may be developing a gambling problem:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to try to recover money lost
• Hiding gambling activities from family, friends, or healthcare providers
• Neglecting work, education, or personal relationships due to gambling
• Using gambling to escape stress, anxiety, depression, or other emotional problems
• Borrowing money or going into debt to gamble
• Experiencing mood swings or irritability when unable to gamble
• Failed attempts to cut back or stop gambling
• Feeling anxious or restless when not gambling

If you recognise any of these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools

Many online casinos and pokies providers offer tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you are willing to deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose before automatically stopping play
• Reality Checks: Enable reminders that pop up during play to alert you of time spent and money wagered
• Session Limits: Set a time limit for how long you can play in one session
• Self-Exclusion: Voluntarily exclude yourself from accessing the platform for a period of time ranging from days to years

Check with your chosen pokies provider, including LeoVegas, to see what responsible gaming features they offer. You should always use these tools as part of a healthy approach to gambling.

Support Organizations in New Zealand & Beyond

If you are struggling with problem gambling, help is available. Please contact one of the following organisations:

New Zealand

• Problem Gambling Foundation – Free counselling and support services for problem gambling in New Zealand. Phone: 0800 664 262 (Free call) or visit www.pgf.nz
• Gambling Helpline Aotearoa – Free, confidential support. Phone: 0800 006 886 or visit www.gambleaware.co.nz

Australia

• Gambling Help Online – www.gamblinghelponline.org.au

United Kingdom

• GamCare – Free, confidential support for problem gambling. Visit www.gamcare.org.uk
• GamStop – National self-exclusion scheme. Visit www.gamstop.co.uk

Canada

• Responsible Gambling Council – www.responsiblegambling.org

United States

• National Council on Problem Gambling – Helpline: 1-800-522-4700. Visit www.ncpgambling.org

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education. Visit www.bzga.de

If You Need Help

Seeking help is a sign of strength, not weakness. If you are concerned about your gambling or the gambling of someone you care about, please reach out to one of the support organisations listed above. All services are confidential and free to access.

Remember: You are never alone, and professional support is available 24/7 in New Zealand and internationally.